Privacy Policy
Welcome to Mr & Mrs Fixit. We are committed to protecting the privacy of our clients and ensuring that your personal information is handled safely and responsibly. This policy outlines our practices for collecting, using, and disclosing personal information.
Collection of Personal Information
- What We Collect: We may collect personal information such as your name, address, phone number, email address, and payment details.
- How We Collect It: Personal information is collected via our website, phone calls, emails, or during in-person interactions.
- Purpose: Your information is used to provide and improve our cleaning services, process payments, and communicate with you.
Use and Disclosure
- Internal Use: We use your information to manage bookings, provide services, and improve our offerings.
- Disclosure: We may disclose information to third parties only as necessary to provide our services (e.g., third-party payment processors).
- Legal Compliance: We may also disclose information where required by Australian law.
Data Security and Storage
- Security Measures: We implement reasonable physical, electronic, and managerial procedures to safeguard your personal information.
- Storage: Personal information is stored in secure databases, and access is restricted to authorised personnel only.
Access and Correction
- Your Rights: You have the right to access the personal information we hold about you and request corrections if necessary.
- Contact: Please contact us at hello@exitcleaners.com.au to access or update your information.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or relevant laws. However, we may not post notifications of these changes. It is your responsibility to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at info@mrandmrsfixit.com.au.